Frequently Asked Questions
Everything you need to know about our premium non-slip home solutions.
How do I know which rug pad is right for my floor type?
We offer specific grips for hardwood, laminate, tile, and carpet. Generally, our felt-and-rubber hybrids are best for hardwood to prevent scratching, while our slim mesh grips are ideal for high-traffic tile areas.
Are Slip-Not products safe for heated floors?
Yes, most of our premium rug pads and bath mats are thermal-stable and designed to withstand the temperatures of radiant heating systems without melting or transferring residue.
How long does shipping take within the continental US?
Standard shipping usually takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Can I trim my rug pad if it is too large?
Absolutely. Our materials are designed to be easily trimmed with standard household scissors so you can achieve a perfect fit that stays hidden beneath your rug.
What is your return policy if I am not satisfied?
We offer a 30-day 'Stay-Put' guarantee. If your product doesn't perform to your expectations, you can return it for a full refund or exchange, provided it is in original condition.
How do I clean my Slip-Not products?
Most of our non-slip pads can be cleaned with a damp cloth and mild detergent. For our machine-washable bath mats, we recommend a cold cycle and air drying to maintain the integrity of the grip.